From the manufacturing to installation stage, every care is taken to ensure that our floors continue to deliver a lifetime of satisfaction to our customers.
In the manufacturing process, only premium-grade materials are used along with stringent quality checks to ensure that only products that meet our high production standards are allowed to leave the factory floor.
As we want our customers to get the product that is best-suited for them from our wide range of selection, our consultants will guide each individual through the following process:
Consultation
At this preliminary stage, we will find out what your needs, preferences and expectations are. We will also introduce our product selection and provide an overview of our services.
Recommendation
As we now have a better idea of your needs and limitations, we will proceed to recommend products that suit you best.
Installation
Skill is of the utmost importance to ensure that our floorings are properly installed at your premises. Hence our highly experienced and skilled installers are always here to ensure that the quality of our installation job is on par with the quality of our products.
Maintenance
To ensure that our floors maintain their optimum quality over time, we provide a limited lifetime warranty. Our customer service hotline and 48-hour response crew will also be available to provide any assistance.
In the manufacturing process, only premium-grade materials are used along with stringent quality checks to ensure that only products that meet our high production standards are allowed to leave the factory floor.
As we want our customers to get the product that is best-suited for them from our wide range of selection, our consultants will guide each individual through the following process:
Consultation
At this preliminary stage, we will find out what your needs, preferences and expectations are. We will also introduce our product selection and provide an overview of our services.
Recommendation
As we now have a better idea of your needs and limitations, we will proceed to recommend products that suit you best.
Installation
Skill is of the utmost importance to ensure that our floorings are properly installed at your premises. Hence our highly experienced and skilled installers are always here to ensure that the quality of our installation job is on par with the quality of our products.
Maintenance
To ensure that our floors maintain their optimum quality over time, we provide a limited lifetime warranty. Our customer service hotline and 48-hour response crew will also be available to provide any assistance.
